ONDA CLUB
Support

Account & Profile

Everything about your membership, reservations, and personal settings.

Quick answers

The things people ask most.

Change your email

Account settings → Edit profile → Email. A verification link goes to your new address before the change takes effect.

Reset your password

Login screen → 'Forgot password' → enter your email. The reset link expires in 30 minutes for security.

Step by step

How it works, from start to finish.

01

Sign up on the website

Visit the ONDA site, choose a plan, and sign up with your email — takes under a minute.

02

Complete your profile

Add your name, phone number, and preferred board size so we can have the right board ready when you arrive.

03

Choose a plan

Pick Casual, Explorer, or Nomad from the Plans page. Your membership is active as soon as payment is confirmed.

04

Show up and surf

Show up at your reserved partner spot during its opening hours and collect your board. No paperwork.

FAQ

Still have questions?

Yes — your account syncs across all your devices automatically. Just sign in with the same email.

Account → Settings → Delete account. Your data is removed within 30 days. Any pass you have already paid for stays valid until it ends.

Still stuck?

Talk to a real person.

Our crew replies on WhatsApp within 24 hours.